Collections Can Prevent Mortgage Financing

Tanya Toye • April 23, 2025

A question that comes up from time to time when discussing mortgage financing is, “If I have collections showing on my credit bureau, will that impact my ability to get a mortgage?” The answer might have a broader implication than what you might think; let's spend a little time discussing it.


Collections accounts are reported on your credit bureau when you have a debt that hasn’t been paid as agreed. Now, regardless of the reason for the collection; the collection is a result of delinquency, it’s an account you didn’t realize was in collections, or even if it’s a choice not to pay something because of moral reasons, all open collections will negatively impact your ability to secure new mortgage financing.


Delinquency


If you’re really late on paying on a loan, credit card, line of credit, or mortgage, and the lender has sent that account to collections, as they consider it a bad debt, this will certainly impact your ability to get new mortgage financing. Look at it this way, why would any lender want to extend new credit to you when you have a known history of not paying your existing debts as agreed?


If you happen to be late on your payments and the collection agencies are calling, the best plan would be to deal with the issue head-on. Settle the debts as quickly as possible and work towards establishing your credit. Very few (if any) lenders will even consider your mortgage application with open collections showing on your credit report.

 

If you’re unaware of bad debts


It happens a lot more than you’d think; people applying for a mortgage are completely unaware that they have delinquent accounts on their credit report. A common reason for this is that collection agencies are hired simply because the lender can’t reach someone.


Here’s an example. Let’s say you’re moving from one province to another for work, you pay the outstanding balance on your utility accounts, change your phone number, and make the move. And while you think you’ve paid the final amount owing, they read your meter, and there is $32 outstanding on your bill. As the utility company has no way of tracking you down, they send that amount to an agency that registers it on your credit report. You don't know any of this has happened and certainly would have paid the amount had you known it was due.


Alternatively, with over 20% of credit reports containing some level of inaccuracy, mistakes happen. If you’ve had collections in the past, there’s a chance they might be reporting inaccurately, even if it's been paid out.


So as far as your mortgage is concerned, it really doesn’t matter if the collection is a reporting error or a valid collection that you weren’t aware of. If it’s on your credit report, it’s your responsibility to prove it’s been remediated. Most lenders will accept documentation proving the account has been paid and won’t require those changes to reflect on your credit report before proceeding with a mortgage application.


So how do you know if you’ve got mistakes on your credit report? Well, you can either access your credit reports on your own or talk with an independent mortgage advisor to put together a mortgage preapproval. The preapproval process will uncover any issues holding you back. If there are any collections on your bureau, you can implement a plan to fix the problem before applying for a mortgage.


Moral Collections


What if you have purposefully chosen not to pay a collection, fine, bill, or debt for moral reasons? Or what if that account is sitting as an unpaid collection on your credit report because you dispute the subject matter?


Here are a few examples.


  • A disputed phone or utility bill
  • Unpaid alimony or child support
  • Unpaid collections for traffic tickets
  • Unpaid collections for COVID-19 fines


The truth is, lenders don’t care what the collection is for; they just want to see that you’ve dealt with it. They will be reluctant to extend new mortgage financing while you have an active collection reporting on your bureau.


So if you decide to take a moral stand on not paying a collection, please know that you run the risk of having that moral decision impact your ability to secure a mortgage in the future.


If you have any questions about this or anything else mortgage-related, please connect anytime! It would be a pleasure to work with you!


Tanya Toye

Mortgage Broker

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The Rise of Multi-Generational Homebuying

By Tanya Toye • May 23, 2026
As home prices continue to challenge affordability, more families are exploring creative ways to make homeownership possible. One option that has been growing in popularity is purchasing a single-family dwelling together. For some families, this approach can create opportunities that may not have been achievable individually, while also offering practical support across generations. Multi-family homeownership is not a one-size-fits-all solution but, in the right situation, it can work extremely well. Parents helping adult children enter the housing market, siblings purchasing together or families combining resources to care for aging relatives are all examples of scenarios where shared ownership can make sense. In many cases, a single-family dwelling or full duplex tends to be the preferred property type for this arrangement. Whether the property is freehold or leasehold, these options often provide the flexibility, privacy and living space families are seeking. A full duplex, in particular, can offer a balance between shared ownership and independent living, allowing family members to live close together while still maintaining separate spaces and routines. Combining incomes and down payment resources may improve purchasing power and help families qualify for properties that better meet their long-term needs. Shared expenses such as utilities, maintenance, property taxes and mortgage payments can also reduce the financial pressure that many households are currently experiencing. Careful planning required Purchasing property jointly is a major decision and requires careful planning. It’s important for everyone involved to have open conversations about finances, responsibilities, future plans and expectations before moving forward. Questions around ownership structure, exit strategies, inheritance considerations and ongoing costs should all be discussed early in the process. Legal and financial advice can be extremely valuable to ensure everyone understands their rights and obligations. Lenders will also evaluate the overall application differently when multiple borrowers are involved. Income sources, credit history, debt levels and the intended use of the property all play a role in financing approval. Working with you mortgage broker can help families understand available options and how to structure the purchase appropriately. For some families, buying together may provide a practical path toward stability, affordability and long-term wealth building. While it may not be the right fit for everyone, it’s becoming an increasingly common strategy for families looking to support one another and navigate today’s housing market together. Wondering if multi-generational living is right for you? I’m here to help explain all your options. 604-788-8693 | tanya@tanyatoye.ca

Why a Mortgage Pre-Approval Protects Both Your Head and Your Heart

By Tanya Toye • May 20, 2026
Why a Mortgage Pre-Approval Protects Both Your Head and Your Heart There’s no denying it—buying a home is an emotional journey. In a competitive market, it can feel like you need to stretch beyond your comfort zone or bid above asking just to have a chance. That pressure can make it hard to separate what you want from what you can realistically afford. One of the biggest pitfalls buyers face is falling in love with a home that’s outside their price range. Once that happens, every other property seems like a compromise—even the ones that might have been a perfect fit otherwise. The best way to avoid this heartache? Get pre-approved before you start shopping. What a Pre-Approval Does for You A mortgage pre-approval gives you more than just a number—it provides clarity, confidence, and protection: Know your buying power : Shop within your true price range and avoid disappointment. Spot potential roadblocks : Uncover issues like credit bureau errors before you make an offer. Get organized : Learn exactly what documentation you’ll need so there are no surprises. Lock in a rate : Many lenders hold your rate for 30–120 days, giving you peace of mind if rates rise. Save yourself heartache : Protect yourself from falling for a home you can’t afford. Head vs. Heart Buying a home is about balance. Your head tells you what’s financially sound, your heart tells you what feels right—and both matter. A pre-approval helps bring those two sides together, so you can make confident choices without emotional stress clouding your judgment. The Bottom Line Looking at properties for fun is one thing—but if you’re serious about buying, a pre-approval is the smartest first step you can take. It sets realistic expectations, saves time, and protects your emotions along the way. If you’d like to explore your options and get pre-approved, I’d be happy to walk through the process with you. Let’s make sure you’re ready to shop with confidence.